Please read the following clinic safety protocols prior to your visit. If you have any questions or require further clarification, please reach out to us at info@theacuhub.com:

  • Masks Now Optional. While masks are no longer required in the clinic, we respect those who choose to continue to wear one and ask that you do the same. If you need a mask, just let us know. If you would like your acupunk to wear a mask while chairside with you, we are happy to do so, just ask.

  • Health-Check Reminder: If you have any cold/flu symptoms including fever, chills, sore throat, recent cough, runny nose, loss of smell or taste DO NOT come into the clinic. Please cancel your appointment online or email us at info@theacuhub.com. The late cancellation fee will be waived for appointments cancelled due to cold/flus.

  • Arrive at your appointed time to avoid crowding in the entrance.

  • Your treatment time may be limited to 1 hour due to space restrictions. 

  • Bring your own ear plugs and eye masks! We are no longer providing these items.

  • Tea, water, blankets, linens, towels are no longer be self-serve. Please ask us if you need anything (We’re happy to help!)

  • Chairs have been socially distanced 2m apart from each other.


    For Herbal Consults:

If you have booked a herbal consultation, please email a photo of your tongue as this information is used as part of the diagnosis process. Follow the instructions below on how to take a picture of your tongue and email it to info@theacuhub.com prior to your appointment.

  • Photograph your tongue immediately prior to your appointment (not the day before).

  • Sunlight will give the most accurate colour of the tongue body and coat.

  • Avoid brushing your tongue prior to taking a photo.

  • Avoid any food or drinks that may change the colour of your tongue prior to taking the photo.

  • Extend your tongue in a relaxed manner without holding it out for an extended period of time and click!

See you soon!